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How to Stop Restoration Hardware Catalogs (RH)

calendar Jun 2, 2026 / · 3 min read · catalog opt out Home Goods  ·
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A Single Mailing Can Weigh 17 Pounds

A full Restoration Hardware mailing is not a catalog in the ordinary sense — it's a shrink-wrapped stack of "Source Books" that has been reported to weigh as much as 17 pounds, dropped on doorsteps whether or not the recipient asked for it. The volume was severe enough to spark public backlash and dedicated "stop the Source Book" campaigns. If RH has you on its list, opting out is worth the five minutes precisely because each mailing is so large. The catch is that RH brands (RH, RH Modern, RH Baby & Child, RH Outdoor, and more) are bundled, so you want to cancel the whole Source Book program, not one book.

RH handles cancellations through its own website, and it also accepts third-party opt-outs through Catalog Choice. Direct is the cleaner route.

How to cancel RH Source Book delivery: step by step

  1. Use RH's catalog cancellation page — Go to RH's catalog cancellation form and enter your contact information exactly as it appears on your mailing label. A mismatch (middle initial, apartment number, old name format) is the top reason a cancellation doesn't take.

  2. Unsubscribe from RH email separately — If you also get RH promotional email, use the email unsubscribe page; email and print are managed independently.

  3. Back it up with Catalog Choice — Submit an RH removal through Catalog Choice (free) so a second system is suppressing your address.

  4. Photograph any survivors with PaperKarma — If a Source Book lands after you've canceled, PaperKarma can file a follow-up opt-out from the label photo.

What to expect

RH states that cancellation can take up to 90 days to process. Because Source Books are produced in large seasonal print runs, a book already in production when you cancel will still arrive — that's expected, not a failed request. If a Source Book shows up more than 90 days after you cancel, re-submit with your label information entered exactly, since RH matches on the precise name-and-address string.

The label-exact requirement is the single most important detail here. Households on the list under two slightly different name formats often cancel one and keep receiving the other.

Frequently asked questions

Why is the RH catalog so heavy? RH mails bundled "Source Books" covering its multiple brands and product lines in one shipment, which can total many pounds — the reason opting out is especially worthwhile.

I canceled but a Source Book still came — did it fail? Probably not. Cancellation takes up to 90 days, and anything already printed will still ship. Only treat it as failed if a book arrives well past 90 days, then re-submit with label-exact details.

References

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